Cancellation And Refund Policy

DIGITALMELIORA TECHNOLOGIES PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  1. Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
  2.  DIGITALMELIORA TECHNOLOGIES PRIVATE LIMITED does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
  3. In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 30 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 30 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
  4. In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the DIGITALMELIORA TECHNOLOGIES PRIVATE LIMITED, it’ll take 16-30 Days days for the refund to be processed to the end customer.
At DIGITALMELIORA TECHNOLOGIES PRIVATE LIMITED , we aim to ensure our customers are satisfied with their purchases and services. However, we understand that situations may arise where a refund or cancellation is necessary. Please review the following terms regarding refund eligibility, timeframes, return/replacement processes, and cancellation procedures. 1. Refund Eligibility, Timeframe, and Return/Replacement Request Process
  • Eligibility: Refunds are available for products/services that meet the following conditions:
    • The product/service was purchased within 10 days.
    • The product is unused, undamaged, and returned in its original packaging (if applicable).
    • The service has not been utilized or fulfilled.
  • Non-refundable Products/Services: Certain items are non-refundable, including but not limited to:
    • Digital products (e.g., software, e-books) that have been downloaded or accessed.
    • Custom-made or personalized products.
    • Subscription-based services after the first 2 days of use.
  • Refund Timeframe:
    • Refunds will be processed within 7 business days after we receive the returned product or confirm the cancellation of a service.
    • The refund will be credited to the original payment method unless otherwise requested.
  • Return/Replace Process:
    • To request a return or replacement, contact our Customer Support team at techmeliora@gmail.com with your order number and reason for the return.
    • Upon approval, you will receive instructions on how to return the product. Please ensure the product is securely packaged to avoid any damage during shipping.
    • For defective products or incorrect orders, replacements will be provided at no additional cost.
2. Cancellation Procedures, Fees, and Requirements
  • Cancellation Eligibility:
    • You may cancel your order or service subscription within 1 day of the purchase.
    • Cancellations must be requested before the product is shipped or the service has commenced.
  • Cancellation Fees:
    • A cancellation fee of as per the product price may apply for services that have already been scheduled or partially fulfilled.
    • There are no fees for canceling an order before it has been shipped or processed.
  • How to Cancel:
    • To cancel an order or service, please contact us at techmeliora@gmail.com with your order number and cancellation request. We will process your request and confirm the cancellation within 24 hours.
3. Non-refundable/Non-cancellable Products or Services
  • Non-refundable Items:
    • Products or services explicitly marked as “Non-refundable” at the time of purchase.
    • Subscription fees once the subscription period has started.
    • Any service that has already been fulfilled or completed.
    • Perishable goods, downloadable software, or digital services after access has been granted.
  • Non-cancellable Items:
    • Custom-made or personalized items.
    • Time-sensitive services or events where preparation has already begun.
If you have any questions or require assistance, please don’t hesitate to contact us at techmeliora@gmail.com. Feel free to adjust the specifics based on your company’s policies and offerings.